Scribe Online
All Systems Operational

About This Site

Scribe Trust Site is continuously updated to display the current status of the platform components including updates, and indicates when there are any issues.  You can sign-up to receive updates from the Scribe Trust Site.  To receive information on Releases, see our Success Community Site where you can sign up for notifications.

Agents   ? Operational
API   ? Operational
Connectors   ? Operational
Event Solutions   ? Operational
Sandbox   ? Operational
User Interface   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Connector Update Dec 13, 15:00-17:00 EST
Scribe will update the SugarCRM connector on Wednesday, December 13, 2017 at 3:00 PM US Eastern Time. Agents with the listed Connectors installed are restarted when they are idle and are not running solutions. No performance impact is expected.
Posted on Dec 13, 09:46 EST
Past Incidents
Dec 13, 2017

No incidents reported today.

Dec 12, 2017

No incidents reported.

Dec 11, 2017

No incidents reported.

Dec 10, 2017
Resolved - This incident has been resolved.
Dec 10, 11:12 EST
Monitoring - The system is normalizing. We are monitoring the environment.
Dec 10, 09:09 EST
Investigating - Our monitoring detected a back end performance issue. We're investigating the incident.
Dec 10, 06:31 EST
Dec 9, 2017

No incidents reported.

Dec 8, 2017
Completed - The scheduled maintenance has been completed.
Dec 8, 21:35 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 8, 21:00 EST
Update - We've pushed the maintenance window one week to Friday 8 December 2017 at 9:00 PM Eastern time.
Dec 1, 18:37 EST
Scheduled - Scribe Online will undergo scheduled maintenance on Friday, December 1, 2017 at 9 PM Eastern Time. Friday, December 8 at 9:00 PM Eastern Time. The release process should take just a few hours and no downtime is expected. All Scribe Online Agents will be upgraded when they are idle (not running a solution).
Nov 21, 17:53 EST
Dec 7, 2017

No incidents reported.

Dec 6, 2017

No incidents reported.

Dec 5, 2017
Completed - The scheduled maintenance has been completed.
Dec 5, 17:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 5, 07:30 EST
Scheduled - Scribe will update the following connectors on Tuesday, 5 December, 2017:

  • * Classy

  • * Connector Geeks SharePoint Connector

  • * Currency Converter

  • * HubSpot Advanced

  • * MySQL Server

  • * Resco CRM


Agents with the listed Connectors installed are restarted when they are idle and are not running solutions. No performance impact is expected.
Dec 4, 15:00 EST
Dec 4, 2017

No incidents reported.

Dec 3, 2017

No incidents reported.

Dec 2, 2017

No incidents reported.

Dec 1, 2017
Completed - The scheduled maintenance has been completed.
Dec 1, 23:45 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 1, 13:00 EST
Scheduled - Scribe will update the Salesforce connector today, 1 December, 2017. All agents using the connector will restart during the connector update. If the agents are actively running solutions, the solutions will complete before the connector update restarts the agent. There is no expected impact.
Dec 1, 09:23 EST
Nov 30, 2017
Completed - The scheduled maintenance has been completed.
Nov 30, 23:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 30, 21:00 EST
Scheduled - Scribe will update the GoToWebinar and SQL Server connectors starting Thursday, 30 November, 2017 at 9 PM US Eastern time. All agents using these connectors will restart during the maintenance window. If the agents are actively running solutions, the solutions will complete before the connector update restarts the agent. There is no expected impact.
Nov 30, 11:51 EST
Nov 29, 2017

No incidents reported.