Scribe Online
All Systems Operational

About This Site

Scribe Trust Site is continuously updated to display the current status of the platform components including updates, and indicates when there are any issues.  You can sign-up to receive updates from the Scribe Trust Site.  To receive information on Releases, see our Success Community Site where you can sign up for notifications.

Applications Operational
Scribe Online User Interface (app.scribesoft.com)   ? Operational
Scribe Online Sandbox (app-sandbox.scribesoft.com)   ? Operational
Scribe Shadow   ? Operational
Agents   ? Operational
API   ? Operational
Connectors   ? Operational
Event Solutions   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Connector Update Aug 23, 10:30-11:30 EDT
Scribe will update the REST Web Services connector on Thursday, August 23, 2018 at 10:30 AM Eastern Time. Agents with this connector installed are restarted when they are idle and are not running solutions. No performance impact is expected.
Posted on Aug 9, 15:47 EDT
Scheduled Maintenance Aug 24, 21:00 - Aug 25, 02:00 EDT
Scribe Online will undergo scheduled maintenance on Friday, August 24, 2018 at 9 PM US Eastern Time. The release process should take just a few hours and no downtime is expected. Users are encouraged not to use the Scribe Online user interface during the complete maintenance window, although no impact is expected.
Posted on Aug 13, 11:58 EDT
Past Incidents
Aug 17, 2018

No incidents reported today.

Aug 16, 2018

No incidents reported.

Aug 15, 2018

No incidents reported.

Aug 14, 2018

No incidents reported.

Aug 13, 2018

No incidents reported.

Aug 12, 2018
Resolved - The issue has been identified and corrected. The platform is fully operational.
Aug 12, 13:02 EDT
Investigating - Monitoring tools have detected errors in API requests and as a result the user interface, message endpoints, and request / response might encounter errors. We are investigating the issue.
Aug 12, 12:53 EDT
Aug 11, 2018

No incidents reported.

Aug 10, 2018

No incidents reported.

Aug 9, 2018

No incidents reported.

Aug 8, 2018

No incidents reported.

Aug 7, 2018

No incidents reported.

Aug 6, 2018

No incidents reported.

Aug 5, 2018

No incidents reported.

Aug 4, 2018

No incidents reported.

Aug 3, 2018

No incidents reported.