Scribe Online
All Systems Operational

About This Site

The TIBCO Scribe Online Trust Site is continuously updated to display the current status of the platform components including updates, and indicates when there are any issues.  You can sign-up to receive updates from the the TIBCO Scribe Online Trust Site.  To receive information on Releases, see our Success Community Site where you can sign up for notifications.

Applications Operational
Scribe Online User Interface (app.scribesoft.com)   ? Operational
Scribe Online Sandbox (app-sandbox.scribesoft.com)   ? Operational
Scribe Shadow   ? Operational
Agents   ? Operational
API   ? Operational
Connectors   ? Operational
Event Solutions   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
CDATA Connector Updates Jan 3, 10:00-11:30 EST
TIBCO Scribe will update CDATA Google Analytics, NetSuite and PostgreSql connectors on Thursday, January 3rd 2019 at 10 AM. Agents with any of the listed connectors installed will be restarted when they are idle and are not running solutions. No performance impact is expected.
Posted on Dec 13, 10:47 EST
Past Incidents
Dec 15, 2018

No incidents reported today.

Dec 14, 2018

No incidents reported.

Dec 13, 2018

No incidents reported.

Dec 12, 2018

No incidents reported.

Dec 11, 2018
Completed - The scheduled maintenance has been completed.
Dec 11, 11:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 11, 10:00 EST
Scheduled - ACTION REQUIRED
IMPORTANT NETSUITE UPDATE INFORMATION


NetSuite is changing their connection requirements as of January 18, 2019. To accommodate their change we are implementing a two part release plan to reduce the impact to you, our customer.

On December 11, 2018 we will release an update to the Connector for NetSuite with a new field on the NetSuite Connection dialog that allows you to configure an ApplicationId. It is extremely important that you configure this ApplicationId for all of your NetSuite Connections before our January 14, 2019 Connector for NetSuite release, which implements the requirement. This connector update will restart your Scribe Online agent on December 11th if you have the Connector for NetSuite. The agent will only restart when it is idle and not running a solution.

On January 14, 2019 we will release a second update to the Connector for NetSuite where we are implementing the change to require the ApplicationId. If you do not make this update to your NetSuite Connections before the January 14, 2019 release, your Solutions will fail.

For additional details and instructions, follow the link below to the NetSuite Connection Requirements Update Knowledge Base article. https://success.scribesoft.com/s/article/NetSuite-Connection-Requirements-Update
Dec 7, 14:21 EST
Dec 10, 2018

No incidents reported.

Dec 9, 2018

No incidents reported.

Dec 8, 2018

No incidents reported.

Dec 7, 2018

No incidents reported.

Dec 6, 2018

No incidents reported.

Dec 5, 2018

No incidents reported.

Dec 4, 2018
Completed - TIBCO Scribe has cancelled the update of PostgresSQL connector. We will reschedule this update and follow-up with an announcement of the new date and time. Our apologies for any inconvenience!
Dec 4, 10:51 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 4, 10:00 EST
Scheduled - TIBCO Scribe will update the PostgreSQL connector on Tuesday, December 4, 2018 at 10:00 AM Eastern Time. Agents with this connector installed are restarted when they are idle and are not running solutions. No performance impact is expected.
Nov 20, 12:22 EST
Dec 3, 2018

No incidents reported.

Dec 2, 2018

No incidents reported.

Dec 1, 2018

No incidents reported.